MyChart

Quick Links

Hello Patient  |  How-To Videos  |  MyChart Features  |  Online Bill Pay  |  Messaging

How to Log in to MyChart

Updated March 15, 2022

Existing MyChart Users

  1. Visit https://wamt.myonlinechart.org/affiliate/Authentication/Login?loc=WA
  2. Click Access MyChart
  3. Enter your username, then click Next
    1. If a user forgets their username, they can easily click Forgot MyChart username? to retrieve their username. They will be prompted to enter information to confirm that their username matches their identity.
  4. Enter your password, then click Next
    1. If a user forgets their password, they can easily click Forgot Password? to reset their password on the log-in screen.
  5. You will be taken to your home page. You may be given an option to manage your apps and devices that have MyChart installed. If you do not want to remove MyChart from any devices, click Go to Home Page.

New MyChart Users

  1. Visit https://mychartwa.providence.org
  2. Click Sign in to MyChart
  3. Enter your email address
  4. You will receive a verification code from Your Care Team via email. Enter the code in the field provided.
  5. Create your password.
    1. Passwords must be 8-24 characters, including a lowercase character, an uppercase character, a number (0-9) and a special symbol.
  6. Review the Privacy Policy, Terms of Use and Terms and Conditions. Mark the box indicating you understand and agree with them. Then click Next.
  7. You will be asked if you have an activation code from one of our clinics. If you do, click Yes and enter the code when prompted. If not, click No and you will be asked to verify your identity by entering your cell phone number. A text message will be sent to you. Follow the prompts.

Hello Patient

Hello Patient is a feature in the MyChart app that allows patients complete an eCheck-in process to confirm their arrival for appointments. Hello Patient uses “geo-fencing” at all Olympic Medical Physicians locations to prompt patients to eCheck-in once they arrive at the clinic.

Once patients complete eCheck, they should proceed to the registration desk to complete their check-in.

Where Does Hello Patient Work?

Hello Patient works at all OMP clinic locations.

eCheck-In

In-Person Visit

Virtual Visit

Download the MyChart App

In order to use the features of Hello Patient, you must download the MyChart app. The MyChart app puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members.

Setting Up Your Device

In order for Hello Patient to function properly, patients must have the MyChart app installed on their mobile device and set location sharing permission to “Always” (iOS) or “Allow all the time” (Android). If patients want to use the features of Hello Patient without sharing their location, they can open the MyChart app within 30 minutes of their scheduled appointment to complete the eCheck-in process.

iOS

  1. In Settings, select the MyChart App
    • Select Notification Settings
    • Set Allow Notifications to On
    • Tap to place a checkmark on Lock Screen, Notification Center and Banners
    • Sounds & Badges must be set to on
  2. In Settings, navigate to Location
    • Select the arrow in Location Services
    • Tap the circle to turn on Location Services
    • Select the arrow for MyChart
    • Select Always in Allow Location Access
      • If not set to Always, patients will need to log into the MyChart app upon arriving at the clinic in order to receive instructions.

Android

  1. In Settings, select Apps
    • Select All, then MyChart
    • In App Info, select Notifications
    • Tap Show Notifications to turn On
    • Select General in the Categories Section
    • Select Alert, then tap to turn on Show as pop-up, Vibrate and App Icon Badges
  2. In Settings, navigate to Permissions
    • In App Info, select Permissions
    • Select Location and tap Allow All the Time

MyChart Updates

Updated June 28, 2021

MyChart recently updated its layout and added some new features to help you find what’s most important to you.

To log in to your MyChart account, or to sign up for an account, visit the link below.

For details on how to access your information via MyChart, visit the links below.

MyChart Resource Videos

Home Page

Message Center

Connecting Accounts

Sharing Your Record

Proxy Access

Get Connected to Your Health Care

When you need quick and easy online access to your health information, it’s only a click away with MyChart.

With MyChart, your health information and privacy are protected. Only you (and/or your designee) and your health care team are permitted to view your MyChart records. We use the latest security safeguards to protect your information. MyChart is password-protected and uses an encrypted connection.

For on-the-go access, download the free MyChart mobile app for iPhone or Android, and select Olympic Medical Center as your health care provider.

MyChart Features

With MyChart, you can view test results, send messages to your care team and pay bills online. You can even schedule your next primary care appointment online.

View your medical information online.

  • Review your medications, immunizations, allergies and medical history.
  • Receive most test results online – no waiting for a phone call or letter.
  • Review after-visit summaries and care instructions from your provider.

Manage your appointments.

  • Schedule your next primary care appointment online.
  • View your appointment details.

Pay your bills online.

  • View and pay bills securely online.
  • Sign up for paperless statements.
  • Sign up for payment plans.

Stay in touch with your care team.

  • Communicate with your care team – it’s as simple as email but more secure.
  • Review authorized referrals. (Desktop version only.)

Instructions for Online Bill Pay

MyChart allows you to view and pay clinic and hospital bills online. Please see below for instructions on using MyChart bill pay on your mobile device or computer.

Mobile Device

  • Sign in to MyChart.
  • Select the “Billing” icon:
  • If there is a balance, the amount due will be displayed. You will also be able to see if you have balances with other providers.
  • Click “Pay Now” to proceed to the payment process.
  • Click “View Statements” to display a list of statements.

PC/Computer

  • Sign in to MyChart.
  • Select the “Pay your bill” icon on the Quick Links menu at right:
  • Or, select the “Billing” icon located on the top menu, and choose “Account Summary” from the drop-down list:
  • If there is a balance, the amount due will be displayed. You will also be able to see if you have balances with other providers.
  • Click “Pay Now” to proceed to the payment process.
  • Click “View Account Details” to display a list of statements.

Instructions for Messaging

MyChart allows you to send non-urgent messages to your care team. You will generally receive an answer within two business days.

What to Know Before You Start

  • MyChart messages should not be used for urgent or emergency situations. In an emergency, please dial 911.
  • MyChart messages become part of your permanent medical record.
  • MyChart messages are not a substitute for a visit with your provider.
  • Calling your pharmacy is the most efficient way to refill your medication(s).

Please see below for instructions on using MyChart messaging on your mobile device or computer.

Mobile Device

  • Sign in to MyChart.
  • To view your messages, select the “Messages” icon:
  • To send a message, select “Messages” and then the “Send a Message” button.
  • Choose a recipient from the drop-down list in the “To” field. The list includes only those providers you’ve seen recently.
  • Choose a subject from the drop-down list in the “Subject” field:
    • Non-Urgent Medical Question
    • Prescription Question
    • Test Result Question
    • After Visit Question
    • Health Reminder
    • Attachment: Clinical Photo
    • Attachment: External Medical Records
    • Attachment: Questionnaire
  • If necessary, attach up to 3 images from a saved photo album or take a new picture with your camera phone.
  • Enter a message. Please be as brief and succinct as possible.
  • Click “Send”.

PC/Computer

  • Sign in to MyChart.
  • To view your messages, select the “Messages” icon located on the top menu, and choose “Message Center” from the drop-down list:
  • To send a message, go to “Messages” and select “Send a Message” from the drop-down list or select “Send a message” from the Quick Links menu at right:
  • Select a category – Care Team, Medication Refill or Customer Service.
  • To contact your Care Team, choose a recipient from the drop-down list in the “To” field. The list includes only those providers you’ve seen recently.
  • Choose a subject from the drop-down list in the “Subject” field:
    • Non-Urgent Medical Question
    • Prescription Question
    • Test Result Question
    • After Visit Question
    • Health Reminder
    • Attachment: Clinical Photo
    • Attachment: External Medial Records
    • Attachment: Questionnaire
  • If necessary, attach up to 3 images from a saved photo album or take a new picture with your camera phone.
  • Enter a message. Please be as brief and succinct as possible.
  • Click “Send”.