MyChart

Get Connected to Your Health Care

When you need quick and easy online access to your health information, it’s only a click away with MyChart.

With MyChart, your health information and privacy are protected. Only you (and/or your designee) and your health care team are permitted to view your MyChart records. We use the latest security safeguards to protect your information. MyChart is password-protected and uses an encrypted connection.

For on-the-go access, download the free MyChart mobile app for iPhone or Android, and select Olympic Medical Center as your health care provider.

MyChart Features

With MyChart, you can view test results, send messages to your care team and pay bills online. You can even schedule your next primary care appointment online.

View your medical information online.

  • Review your medications, immunizations, allergies and medical history.
  • Receive most test results online – no waiting for a phone call or letter.
  • Review after-visit summaries and care instructions from your provider.

Manage your appointments.

  • Schedule your next primary care appointment online.
  • View your appointment details.

Pay your bills online.

  • View and pay bills securely online.
  • Sign up for paperless statements.
  • Sign up for payment plans.

Stay in touch with your care team.

  • Communicate with your care team – it’s as simple as email but more secure.
  • Review authorized referrals. (Desktop version only.)

Instructions for Online Bill Pay

MyChart allows you to view and pay clinic and hospital bills online. Please see below for instructions on using MyChart bill pay on your mobile device or computer.

Mobile Device

  • Sign in to MyChart.
  • Select the “Billing” icon:
  • If there is a balance, the amount due will be displayed. You will also be able to see if you have balances with other providers.
  • Click “Pay Now” to proceed to the payment process.
  • Click “View Statements” to display a list of statements.

PC/Computer

  • Sign in to MyChart.
  • Select the “Pay your bill” icon on the Quick Links menu at right:
  • Or, select the “Billing” icon located on the top menu, and choose “Account Summary” from the drop-down list:
  • If there is a balance, the amount due will be displayed. You will also be able to see if you have balances with other providers.
  • Click “Pay Now” to proceed to the payment process.
  • Click “View Account Details” to display a list of statements.

Instructions for Messaging

MyChart allows you to send non-urgent messages to your care team. You will generally receive an answer within two business days.

What to Know Before You Start

  • MyChart messages should not be used for urgent or emergency situations. In an emergency, please dial 911.
  • MyChart messages become part of your permanent medical record.
  • MyChart messages are not a substitute for a visit with your provider.
  • Calling your pharmacy is the most efficient way to refill your medication(s).

Please see below for instructions on using MyChart messaging on your mobile device or computer.

Mobile Device

  • Sign in to MyChart.
  • To view your messages, select the “Messages” icon:
  • To send a message, select “Messages” and then the “Send a Message” button.
  • Choose a recipient from the drop-down list in the “To” field. The list includes only those providers you’ve seen recently.
  • Choose a subject from the drop-down list in the “Subject” field:
    • Non-Urgent Medical Question
    • Prescription Question
    • Test Result Question
    • After Visit Question
    • Health Reminder
    • Attachment: Clinical Photo
    • Attachment: External Medical Records
    • Attachment: Questionnaire
  • If necessary, attach up to 3 images from a saved photo album or take a new picture with your camera phone.
  • Enter a message. Please be as brief and succinct as possible.
  • Click “Send”.

PC/Computer

  • Sign in to MyChart.
  • To view your messages, select the “Messages” icon located on the top menu, and choose “Message Center” from the drop-down list:
  • To send a message, go to “Messages” and select “Send a Message” from the drop-down list or select “Send a message” from the Quick Links menu at right:
  • Select a category – Care Team, Medication Refill or Customer Service.
  • To contact your Care Team, choose a recipient from the drop-down list in the “To” field. The list includes only those providers you’ve seen recently.
  • Choose a subject from the drop-down list in the “Subject” field:
    • Non-Urgent Medical Question
    • Prescription Question
    • Test Result Question
    • After Visit Question
    • Health Reminder
    • Attachment: Clinical Photo
    • Attachment: External Medial Records
    • Attachment: Questionnaire
  • If necessary, attach up to 3 images from a saved photo album or take a new picture with your camera phone.
  • Enter a message. Please be as brief and succinct as possible.
  • Click “Send”.