Billing and Financial Services

Premera Update

Updated Sept. 1, 2022

Members of Premera can expect an updated notice soon with additional clarity regarding Sound Physicians being out-of-network, and how the No Surprises Act prevents members from paying more than they would for an in-network provider for emergency services.

When Sound Physicians begins providing emergency medicine physician services in October, patients will receive two bills: A facility and services bill from Olympic Medical Center, and a professional (provider) bill from Sound Physicians. This billing practice is common in health care, and one OMC patients experience already if they have had a diagnostic imaging procedure or a surgery utilizing anesthesia.

Olympic Medical Center and Olympic Medical Physicians continue to be in-network. Again, regardless if Sound Physicians is in-network, Sound Physicians is required by law to accept the average rate paid by Premera and other out-of-network insurances for emergency services. Sound Physicians cannot bill a patient an amount more than their in-network cost share. Out-of-pocket costs for Premera members will not be impacted.

Billing

Olympic Medical Center’s Finance Department is pleased to provide you with the following information to help address questions regarding your bill. We welcome any questions regarding insurance plans or fees incurred while utilizing our services, and about financial assistance programs that may be available for you.

Price Transparency and Estimates

In accordance with CMS’ Hospital Price Transparency Final Rule, we are posting a comprehensive file of our standard charges for all hospital items and services and a price estimator tool.

Pay Your Bill Online

Olympic Medical Center is pleased to offer patients the convenience and security of an online payment option for their bills. There is no cost to use this service. All information is viewed and submitted over a SSL encrypted connection.

Please click here to make a payment.

Financial Assistance

Financial Assistance Plain Language Summary
(En Español)

If you need help paying your bill, whether or not you have insurance, please contact our Patient Financial Services Office. Si necesita ayuda con el pago de su cuenta, aunque tenga seguro o no, por favor póngase en contacto con nuestra oficina de ayuda financiera.

Patient Financial Services Office
Phone: (360) 417-7111 or (800) 854-2844
Office: 519 S. Peabody Street, Port Angeles, WA 98362
Hours: Open Monday – Friday, 8:00 am – 4:30 pm

What do we offer?

Insurance Plans and Billing

Depending on your insurance plan and type of service, you may pay lower out of pocket costs when you visit an in-network provider. Please see below for a list of insurance companies with which Olympic Medical Center is contracted or in-network. For more information on your rights related to billing – specifically ‘surprise billing’ or ‘balance billing’ – please review the Balance Billing Protection Act/Federal No Surprises Act Consumer Notice, courtesy of the Washington State Office of the Insurance Commissioner.

Payor

  • Amerigroup (Apple Health/Medicaid only)
  • Aetna (all non-Medicare and non-Medicaid products)
  • Cigna (all non-Medicare and non-Medicaid products)
  • Community Health Plan of Washington (CHPW) (Apple Health/Medicaid, Medicare)
  • Coordinated Care (Apple Health/Medicaid Only)
    • OMC is not contracted with their Ambetter product. Patients have no out of network benefits, so it should be treated as self-pay.
  • First Choice Network (all cards with First Choice logo)*
  • Kaiser Permanente Options (via First Choice – card must have a First Choice logo)
  • HMA (subsidiary of Regence)
  • Labor and Industries/Self-Insured Worker’s Compensation
  • Premera (all non-Medicare and non-Medicaid products)
    • OMC is not contracted with their HMO products.
  • LifeWise
    • Includes Exchange Cascade Standard plans, but NOT Cascade Select (Public Options Plans)
  • Medicare
  • Medicaid (Apple Health)
  • Molina (Apple Health/Medicaid only)
  • PHCS (facility only)
  • Regence (all non-Medicare and non-Medicaid products)
    • Includes Exchange Cascade Standard plans, but NOT Cascade Select (Public Option Plans)
  • Regence Medicare Advantage PPO – PPO product ONLY
  • Tri-Care (Healthnet Military Services)
  • Uniform Medical (currently administered by Regence)
  • United Healthcare (Commercial, Apple/Medicaid and Medicare)
    • OMC is not contracted with except the Cascade Select Public Option.
  • VA Community Care Network (administered by Tri-West)
  • Veteran’s Affairs (non CCN)
  • Worker’s Compensation plans

*Please note that we are NOT contracted with First Health. (Please do not confuse with First Choice.)

Revised June 2021 for dates effective 7/01/2021
Olympic Medical Center TIN = 91-6001709, NPI = 1306845557
Olympic Medical Physicians TIN = 56-2574968, NPI = 1427081967

Contacts of Organizations that Bill for Services

You may receive separate bills for services rendered by the following organizations as part of your provider visit, hospital stay, diagnostic imaging or laboratory services.

Olympic Medical Center

For hospital, outpatient department, physician clinic and home health billing.
Patient Financial Services Office
Phone: (360) 417-7111 or (800) 854-2844
Office: 519 S. Peabody St., Port Angeles, WA 98362
Hours: Open Monday – Friday,  8:00 am – 4:30 pm

List of Independent Reference Labs

iRhythm / Zio

Phone: (888) 693-2401

Incyte Diagnostics

(Effective 5/1/22)

Phone: (509) 892-2701

Northwest Pathology

(For services dated thru 4/30/22)

Phone: (360) 671-5905

Radia Imaging

For questions about the professional portion of your radiology bill.
Phone: (888) 927-8023

Medstream Anesthesia Services

Phone: (828) 398-5222
Toll-Free: (877) 350-3511

Sound Physicians

Phone: (855) 768-6363
Website: SoundPhysicians.com