28 Feb Lab Director Recognized
PORT ANGELES (February 28, 2020) – Olympic Medical Center’s Chief Medical Officer, Scott Kennedy, MD, presented a leadership award to Wendy Willey, administrative director of laboratory services.
According to Kennedy, “Wendy leads her department exceptionally well and is highly dedicated to working together with other departments to optimize processes and improve service to our patients.”
Introducing daily huddles in her department, Willey improved communication between staff, across shifts and across the multiple service locations. She also has successfully recruited to strengthen lab leadership and Olympic Medical Center’s microbiology services.
“Wendy worked to provide North Olympic Healthcare Network and Jamestown Family Medicine with highly responsive laboratory service, which has strengthened services across local systems,” added Dr. Kennedy.
In addition, Willey provides valuable lab leadership for meeting the Centers for Medicare & Medicaid Services’ extensive reporting requirements, helped establish a new laboratory digital policy library for Olympic Medical Center, and serves as a College of American Pathologists (CAP) inspector visiting other laboratories.
Willey joined Olympic Medical in 2017 as manager of lab services before becoming director in 2019.