Olympic Medical Center is a comprehensive health care provider serving the residents of Port Angeles, Sequim and surrounding communities. Inpatient services include a level-three trauma designated emergency department, surgical services, and labor and delivery. Outpatient services include cardiac care, cancer care, diagnostic imaging, physical therapy and rehabilitation, laboratory, orthopaedics, surgical services, sleep center, home health, primary care, a walk-in clinic and specialty physician clinics.
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Patti Haught Promoted to Patient Experience Program Director

May 25, 2018 -
PORT ANGELES – Patti Haught, an 11-year employee of Olympic Medical Center, has been promoted to director of the patient experience program.

"Patti has worked tremendously hard to advance our patient experience program as manager over the past few years, and we look forward to having her direct this program in an effort to improve our satisfaction scores and find opportunities to meaningfully engage with our patients,” says Jennifer Burkhardt, chief human resources officer and general counsel. "Patti’s increased responsibility in her new role reflects how vital the patient experience program is to OMC, and how strongly we are committed to patient engagement.” 

Haught also recently earned the credential of Certified Patient Experience Professional (CPXP), awarded by the Patient Experience Institute. The certification signifies that recipients possess the qualities of a leader who influences the systems, processes and behaviors that cultivate consistently positive experiences with knowledge and practical experience necessary to pass a rigorous examination. CPXP certification is an international designation intended for health care professionals or other individuals with a commitment and interest in patient experience improvement. Haught must recertify every three years. 

Haught started working at Olympic Medical Home Health in 2007. She joined the patient relations team in the hospital in 2010. 

Olympic Medical Center (Clallam County Public Hospital District No. 2) is a comprehensive, award-winning health care provider for more than 70,000 residents of Clallam County. It has served the community since its establishment on Nov. 1, 1951, and is governed by a seven-member, publicly elected board. Olympic Medical is a sole community hospital and rural referral center, and a charter member of both the Seattle Cancer Care Alliance (2003) and the Swedish Health Network (2011). Olympic Medical provides inpatient services at its 67-bed acute-care facility in Port Angeles, including a level-three trauma designated emergency department, surgical services, and labor and delivery. OMC’s outpatient services include cardiac, imaging, physical therapy and rehabilitation, laboratory, sleep medicine, surgical services, home health, physician clinics and comprehensive regional cancer care at locations in Port Angeles and Sequim. 

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