BEE Award: Home Health Administrative Assistant Sarah Lester Receives OMC’s BEE Award

BEE Award: Home Health Administrative Assistant Sarah Lester Receives OMC’s BEE Award

Olympic Medical Center honors administrative assistant Sarah Lester with BEE Award for service excellence.

Olympic Medical Center Chief Executive Officer Darryl Wolfe and Home Health Clinic Supervisor Deanna Thurston, RN, recently presented Sarah Lester, Home Health administrative assistant, with the OMC BEE Award (Being Excellent Every Day).

The award, established by OMC and a companion to the DAISY Award given to nursing staff, recognizes non-nurse staff members, both clinical and non-clinical, who exceed expectation in service excellence every day.

“Sarah exemplifies the BEE award of Being Excellent Everyday,” said Joan Warren, Olympic Medical Home Health director. “She is tireless in the support she provides to patients and co-workers, along with being pleasant, cheerful and innovative. We’re so proud of Sarah’s accomplishments!”

Lester was recognized for being integral to Home Health’s administrative operations, showing versatility, initiative and heart.

A colleague nominated Lester for the BEE award, writing:

“Sarah Lester exemplifies the type of employee that the BEE Award was meant for. She is the heart of the Home Health office. It is hard to describe just one particular event to show how amazing Sarah is because she goes above and beyond every day.

Recently a former patient who was residing in a nursing facility called the office because they needed assistance and were having trouble getting that at the facility. Sarah took it upon herself to call the facility directly, which assisted the patient to get their need met.

Even after Sarah was promoted to the administrative assistant position, she continued to cover the front office position as well until someone was hired. The Home Health office would not run as smoothly without Sarah’s organization and smiling, pleasant, can-do attitude.

Sarah shows empathy for others daily and recently called a sick coworker to see if there was anything she could do to help. When another co-worker had a car problem, Sarah quickly volunteered to go pick them up so they could come to work, which was much appreciated. Sarah treats everyone with the utmost respect and courtesy.

Sarah truly lives the Be Excellent Every Day motto!”

Sarah Lester is presented with the Olympic Medical Center BEE Award by her supervisor and CEO.

(Left to right): Deanna Thurston, RN, Home Health Clinical Manager; Joni Morgan, RN, Home Health Clinical Manager;
Sarah Lester, Home Health Administrative Assistant; and Darryl Wolfe, CEO.

Olympic Medical staff may be nominated for a BEE Award by patients, families and colleagues. Each honoree receives a certificate commending her or him on “Being Excellent Every Day.”  The certificate reads: “With deep appreciation for being excellent at what you do, for going above and beyond and making a difference for those around you every day.”  Honorees also receive a BEE Award pin and a gift bag containing a jar of local honey. A cross-functional committee of healthcare workers review the nominations and select the final nominee.

Go to www.olympicmedical.org/thankyou for more information or to nominate an excellent Olympic Medical Center staff member.

About the BEE Award

The BEE Award (Being Excellent Every Day) was established to honor and celebrate Olympic Medical Center employees who exceed expectations in service excellence every day. This award recognizes team members outside of nursing staff who exhibit one or several of the following qualities:

  • Shows HEARTFELT concern, goes above and beyond to be helpful
  • Is INTEGRAL to the care or service provided; is innovative, impactful, instructive
  • Shows VERSATILITY in their role, is a valuable part of the team
  • Is EMPATHETIC to the needs of patients and coworkers, provides encouragement

Acknowledging the strength behind teamwork, the BEE Award was introduced as a complement to the DAISY Award. The daisy and the bee are both equally important in collaborating to do their best work in both nursing and ancillary roles. Each and every OMC employee is vital to providing compassionate care and excellent service.

Sarah exemplifies the type of employee that the BEE Award was meant for. She is the heart of the Home Health office.

BEE Award Nominator