We wish to acknowledge and honor the basic rights of individuals for their independence of expression, decision making, and personal dignity as related to care and treatment. The following rights and responsibilities will be observed for each patient, and when appropriate for the patient’s legally authorized representative, parent, or guardian.
Right to:
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Access to non-discriminatory care
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Respect and dignity
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Receive care in a safe setting
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Information on diagnosis, treatment, prognosis
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Participation in care decisions to consent, refuse, or transfer
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Authorize and expect compliance with Advance Directives
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Have a family member or representative & personal physician notified of admission
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Assessment, intervention, and education for pain
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Freedom from restraints, seclusion unless medically necessary
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Personal privacy and confidentiality of clinical records
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Information on hospital regulations and policies
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Information on the professional identity & business relationship of care providers
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Explanation of charges
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Timely response to grievances
Responsibility to:
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Provide information on medical history, symptoms, and medications
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Request clarification of health status and treatment
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Follow treatment plans, or accept consequences of refusing
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Respect the rights and property of others
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Provide copy of Advance Directives, when possible
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Follow hospital regulations and policies provided
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Assure financial obligations
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Express concerns & grievances allowing for timely resolution
These rights and responsibilities have been abridged. Contact hospital administration for a comprehensive version at (360) 417-7256. For immediate concerns, please talk directly with your care provider, or ask to speak with the Nursing Supervisor.
Patients also have the right to contact Washington State Department of Health at 1-800-633-6828 or Joint Commission’s Office of Quality Monitoring at 1-800-994-6610 or complaint@jointcommission.org. Medicare patients with concerns about the quality of care or about premature discharge may call the Quality Improvement Organization at 1-800-633-4227.
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