Olympic Medical Center is a comprehensive health care provider serving the residents of Port Angeles, Sequim and surrounding communities. Inpatient services include a level-three trauma designated emergency department, surgical services, and labor and delivery. Outpatient services include cardiac care, cancer care, diagnostic imaging, physical therapy and rehabilitation, laboratory, orthopaedics, surgical services, sleep center, home health, primary care, a walk-in clinic and specialty physician clinics.
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Customer Service Representative

Job Number:   18-053
Category:   Support Services
Department:   Radiation Oncology
Status:   Per Diem
Schedule:   Days, On Call

Description:  

Posted 01/31/18

 

JOB SUMMARY

Performs tasks necessary to promote efficient departmental functions and operations.  Responsible for daily activities, including but not limited to, patient scheduling, timely and accurate data entry into multiple computer systems, verifying insurance coverage and obtaining authorization for services, chart preparation, filing and disposition of medical records/x-rays, readying patients for their visit per department protocols, and assisting with answering phones, and patient registration.  Provides back-up coverage for other clerical staff in their absence.

QUALIFICATIONS AND EQUIPMENT COMPETENCIES

EDUCATION

                High school diploma or equivalent preferred.  . 

EXPERIENCE

Three years minimum related experience in an outpatient medical facility preferred.  Knowledge of medical terminology required.  Attention to detail and ability to multi-task are critical.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

 

LICENSURE/CREDENTIALS

        Medical Assistant certificate preferred.


 

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