Olympic Medical Center is a comprehensive health care provider serving the residents of Port Angeles, Sequim and surrounding communities. Inpatient services include a level-three trauma designated emergency department, surgical services, and labor and delivery. Outpatient services include cardiac care, cancer care, diagnostic imaging, physical therapy and rehabilitation, laboratory, orthopaedics, surgical services, sleep center, home health, primary care, a walk-in clinic and specialty physician clinics.
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Meal Service Representative

Job Number:   17-598
Category:   Management/Management Support
Department:   Nutrition Services
Status:   Per Diem
Schedule:   Days, Evenings, Variable

Description:  

Posted 10/09/17

JOB SUMMARY

The Meal Service Representative (MSR) accurately takes patient meal orders, checks each for diet compliance and advises patients on appropriate meal choices.  Prints meal tickets to the food preparation  and tray assembly areas and accurately and efficiently enters patient data into the electronic system.  Communicates special requests from patients to dietary staff and works with the dietitians to provide diet education for patients.  Visit patients who have eating difficulties, have unusual allergies or intolerances or require special attention due to ethnic, religious or cultural food preferences.  Customer service skills are a critical component of this position including the ability to communicate with patients and their family members in a polite, helpful and welcoming manner on the phone and in person.  Assists with meal preparation serves by acting as the ‘person in charge’ in the absence of managers.

QUALIFICATIONS AND EQUIPMENT COMPETENCIES

EDUCATION

High school diploma/equivalent.  Training in customer service, the hospitality industry, business, diet technician, medical office assistant and/or culinary arts preferred. 

 

EXPERIENCE

Experience in the hospitality industry (restaurant or hotel) and in the practical application of therapeutic diets in a healthcare setting preferred.   Working knowledge of meal planning, preparation and kitchen operations in an institutional setting.  

 

LICENSURE/CREDENTIALS

Hold and maintain a current Food Handler’s permit.  ServSafe certification desirable. 


 

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