Olympic Medical Center is a comprehensive health care provider serving the residents of Port Angeles, Sequim and surrounding communities. Inpatient services include a level-three trauma designated emergency department, surgical services, and labor and delivery. Outpatient services include cardiac care, cancer care, diagnostic imaging, physical therapy and rehabilitation, laboratory, orthopaedics, surgical services, sleep center, home health, primary care, a walk-in clinic and specialty physician clinics.
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Clinic Registration Representative-MOB Central Access

Job Number:   17-525
Category:   Clinics
Department:   Olympic Medical Physicians
Status:   Full Time
Schedule:   Days

Description:  

Posted 08/31/17

 

JOB SUMMARY

Provides excellent customer service by employing OMC’s C.A.R.E. standards. Greets all patients and visitors to our clinics with compassion and empathy. Collects and accurately enters into EHR patient demographic data. Explains OMC/OMP policies and procedures necessary for registration to patients as necessary. Collects co-pays and payments according to OMC finance policies. Responsible for maintaining a smooth flow of patients through the registration process and keeps patients in the waiting areas informed of any delays. Works closely and collaboratively with Central Access staff and Clinic Back Office staff to make every patient’s experience at OMP a positive one.

QUALIFICATIONS AND EQUIPMENT COMPETENCIES

EDUCATION

High School diploma or GED

 

EXPERIENCE

Customer Service, Reception or Call Center experience preferred; knowledge of medical terminology preferred.

 

LICENSURE/CREDENTIALS

Basic Life Support (BLS) certification, provided within 90 days of hire.

 

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