Olympic Medical Center is a comprehensive health care provider serving the residents of Port Angeles, Sequim and surrounding communities. Inpatient services include a level-three trauma designated emergency department, surgical services, and labor and delivery. Outpatient services include cardiac care, cancer care, diagnostic imaging, physical therapy and rehabilitation, laboratory, orthopaedics, surgical services, sleep center, home health, primary care, a walk-in clinic and specialty physician clinics.
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OMP Central Access Representative

Job Number:   16-566
Category:   Clinics
Department:   OMP Central Access Services
Status:   Per Diem
Schedule:   Days 8am-5pm, Weekends and Holidays

Description:  

Posted 11/10/2016

JOB SUMMARY

Provides excellent customer service according to Olympic Medical Center standards. Manages incoming phone calls and messages from a central call center for all OMP clinics. Documents telephone messages into EHR and routes them to appropriate departments. Schedules appointments. Answers inquiries.

QUALIFICATIONS AND EQUIPMENT COMPETENCIES

EDUCATION High School diploma or GED.

 

EXPERIENCE Customer Service, Reception or Call Center experience preferred; knowledge of medical terminology preferred.


 

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